Product warranty

Thank you for purchasing Fuji Electric measuring instruments. It is our ambition to exceed expectations in quality and reliability with each and every one of our products. Firmly rooted intechnical expertise and innovation, we take unparalleled care during every stage of the manufacturing process to ensure flawless results.


Fuji Electric product warranty

Fuji Electric's product warranty is an additional assurance for our customers, underlining our commitment to providing high-quality, long-lasting solutions.

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If, despite our rigorous manufacturing standards, a product should prove defective, we will repair or replace it under our warranty. Customer service remains our top priority, and we do our utmost to respond quickly and efficiently.

The trust placed in us by our customers and partners illustrates the excellence of Fuji Electric's expertise as a leader in the measuring instruments sector. When you choose our solutions, you are assured of a reliable and professional service, which also echoes our commitment to global sustainability.

The following information covers the warranties on our measuring instruments.


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Scope of warranty

Our products are manufactured in France or in Fuji Electric group factories under a rigorous quality control system.

In all cases where our products(pressure measurement, flow measurement, level measurement, temperature control devices, gasanalyser , radiation protection equipment, variable speed drives) fail to operate under correct conditions during the warranty period, we will repair the product or deliver another product at our expense.

Please refer to the separate warranty conditions for detailed warranty coverage for each product.

Please note that the product warranty mentioned here corresponds to the warranty of the individual product and does not include damages resulting from a defect in our product (damages and losses suffered by products other than our products, lost profits, lost business opportunities, transportation costs, construction costs, etc.).

Note:

In the event that a customer has entered into special agreements with us, the product warranty conditions are applied on the basis of these agreements.


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Warranty period

The warranty period begins on the date of purchase of the product and covers a period of one (1) year from commissioning or 18 months after delivery.
(If the date of purchase is unknown, the warranty period will start from the month of manufacture and cover a period of one (1) year).

Note:

  • For special measuring instruments subject to inspection, the warranty period starts from the month of successful inspection and covers a period of one (1) year.
  • Please note that the "validity period" indicated by the law of measurement is limited to the period of use only and does not constitute the product warranty period.
  • Some of our products have different warranty periods. (Example: three (3) years for temperature controllers).
  • Please check the warranty period before purchasing a product.
Returning a device