Upon receipt of your order, we process it within 48 hours and send you an order acknowledgment. You will find the date of dispatch on the order acknowledgment.
For instruments in stock, the products are shipped immediately from our logistics platform in Clermont-Ferrand (France).
For other instruments, we start production in our factories for optimal delivery.
We do not offer online order tracking.
We suggest that you contact our order processing tracking service by phone at +33 (0) 4 73 98 26 98 or by email.
We tell you the status of your order, the delivery time and the carrier's tracking number.