FAQ

Fuji Electric France - About us

What does Fuji Electric France produce?

As experts since 1995 in the field of instrumentation, including the manufacture of pressure transmitters and gas analysis, our competence covers all industrial measurement solutions. This includes pressure measurementpressure flow measurementmeasurement level measurementlevel temperature controlthe gas analysis system and radiation protection.

Our company offers a wide selection of measuring instruments and equipment for process automation.

This includes:

Where is Fuji Electric France's instrumentation manufactured?

Located in the heart of the Auvergne region for almost 30 years, our workshops produce measuring instruments of exceptional reliability and precision. Our two French production sites, covering an area of 2000 m² and 2600 m², offer unrivalled unrivalled responsiveness and flexibility to meet every customer requirement.

Our products pressure transmitters and low voltage drives "made in France guarantee compliance compliance with European Union standards and exceptionally reliable industrial equipment that contributes to the the environment..

Other measuring instruments, such as analysers gas meters, temperature controllers, electronic dosimeters and man-machine interfaces, are manufactured in the Group's factories in Japan. All products comply with strict quality standards and European norms.

What is Fuji Electric France's mission?

We are committed to helping our customers achieve their ecological objectives. Our ambition is to offer them the highest quality service and the most effective support possible.

Where can I find Fuji Electric France?

Fuji Electric France's head office and manufacturing plant for pressure transmitters and gas analysis systems can be found at the following address:

FUJI ELECTRIC FRANCE SAS
46 Rue Georges Besse - ZI du Brezet
63039 CLERMONT-FERRAND CEDEX 02

Phone +33 (0)4 73 98 26 98
Fax +33 (0)4 73 98 26 99

 

Looking for our low voltage drives manufacturing plant? You'll find it at :

FUJI ELECTRIC FRANCE SAS
12 rue Louis Blériot
63800 COURNON D'AUVERGNE

Tel. +33 (0)4 73 60 43 20

 

A tour of our plants is available on request from our sales engineers.

 

The Paris region sales office is located at :

FUJI ELECTRIC FRANCE SAS
7 rue François Truffaut
91042 EVRY CEDEX

Phone +33 (0)1 60 78 72 27
Fax +33 (0)1 60 78 55 54

 

To find the sales office for the Lyon region, please contact us at :

FUJI ELECTRIC FRANCE SAS
265 Rue Denis Papin
38090 VILLEFONTAINE

Tel. +33 (0)9 67 79 73 47

 

You can also contact us by e-mail.

How can I contact Fuji Electric France?

To obtain a personalized quote, please fill in our dedicated form: Request a personalized quote.

If you require technical assistance or a specific service, please complete the form below: Request technical assistance

What are Fuji Electric France's lead times?

At Fuji Electric France, we produce some 50,000 measuring instruments a year, which are rigorously tested before leaving our premises.

Manufacturing lead times for measuring instruments vary from 1 to 25 days, depending on the complexity and specificity of the design.

Our made-to-order production approach ensures that each instrument is manufactured precisely to our customers' needs and wishes. To ensure better coordination and a tailored response to the needs of our major international customers, we have dedicated contact persons. In addition, we have teams of specialists from different industries and applications who work on the development of complex projects, always in strict compliance with the deadlines and requirements set by our customers.

Our production chain incorporates state-of-the-art technology and is supported by a global network of standardized production plants.

What are Fuji Electric France's delivery times?

We keep a large number of products in stock, ready for shipment, so that we can respond quickly in an emergency. The standard delivery time for these devices is 3 to 10 days.

For specific or custom orders, lead times can vary from 2 to 10 weeks, depending on the complexity and specifications required.

What is the scope of intervention of Fuji Electric France technicians?

Fuji Electric France technicians and engineers operate worldwide to provide you with the highest quality service. We are at your side as a reliable partner for all your industrial measurement needs. To ensure responsiveness and local service, Fuji Electric works closely with a network of highly qualified international partners.

Wherever our customers are located, our priority is to exceed their expectations, while maintaining the highest standards of quality and speed. Whether it's installation, commissioning, operation, calibration or maintenance, our after-sales service will support you with solutions designed specifically to meet your needs and those of your application, throughout the lifetime of your system.

In addition, we offer our customers training courses to help them better master their measuring instruments and optimize their operational processes.

What is the response time for Fuji Electric France technicians?

Our dedicated team of specialized technicians is constantly on standby to compensate for any production stoppages and carry out repairs directly on your site. Equipped with specific tools and following strict procedures, this team guarantees rapid and efficient diagnosis and repair. If you have subscribed to our maintenance contracts, we will work with you to define intervention times, adapted to the level of urgency of each situation.

In case of need, following a simple phone call, our technicians are at your disposal to troubleshoot your equipment from 09:00 to 17:00, Monday to Friday. If you have opted for the breakdown service option, our response time is 72 hours from receipt of your request.

We are always at your side, and our commitment is to provide a service that fully meets your expectations. Reactivity and efficiency guide each of our interventions.

What's more, thanks to our remote assistance services, we can ensure that your instruments, software or automated solutions remain in operational condition over time. Tailored to your specific needs, this service is available globally, 24 hours a day. Direct access to our experts, with guaranteed response times, enables you to optimize your production by reducing the costs associated with downtime.

My account - Relax You Have a Fuji

Why create a Relax, You Have a Fuji account?

Relax, You have a FUJI is your personal information space that gives you access to many advantages such as :

  • Access to the online store
  • Access to technical data, including brochures, specifications and manuals
  • 2D/3D instrument visualization
  • Quality and safety certificates
  • Setup software for your instruments
  • Free, customized telephone assistance
  • Exclusive tutorial videos to help you get to grips with your devices effectively
  • Extended warranty for your instruments

 

You still don't have a Relax You Have a Fuji account? Sign up now.

How do I sign up for Relax You Have a Fuji?

Don't wait any longer to sign up for Relax You Have a Fuji! Complete the registration form and receive all the latest news from Fuji Electric France.

How do I change the password to my Relax You Have a Fuji account?

If you have lost your password or wish to change it, you can reset it by clicking on "Forgot your password?" on your account login page.

You'll receive an e-mail asking you to reset your password. Check your spam folder if you don't receive the e-mail.

You can register a new password that will be active immediately.

How do I subscribe to the newsletter?

By subscribing to our newsletter, you will receive the latest Fuji Electric news, case studies, video tutorials and recommendations for :

  • save energy,
  • optimize the reliability of your processes,
  • increase safety in your plant,
  • reduce your maintenance costs,
  • or control your emissions into the atmosphere.

 

Still not registered? Register now!

Request a quote

How do I request a quote?

Are you looking for a quote for a customized measuring instrument? Our website offers you two quick and easy methods.

  • The first step is to choose the instrument you want from our wide range. Once on the product page, customize it according to your criteria and click on "Request a quote". This request will be sent to your personal space, then directly to our sales team, who will process it and get back to you.
  • For the second method, you can fill in a form describing your needs and application. Our sales team will receive your request and get back to you as soon as possible.

Where can I find my quote request?

To find your quote requests, follow these steps:

  • Log in to your personal account
  • Click on your account icon in the top right-hand corner of your screento access your personal information
  • Click on the "My quote requests" tab

 

In this area, you'll find all the quote requests you've made via our website.

How can I track the processing of my quote request?

Once you have submitted your quote request on our website, it will be forwarded to one of our sales representatives who will process it.

You can track the processing of your quotation directly from your personal account. To do so, follow these steps:

  • Log in to your personal account
  • Click on your account icon in the top right-hand corner of your screento access your personal information
  • Click on the "My quote requests" tab
  • Click on the quote you are interested in

 

The status of your quote is indicated at the top of your request.

Our distributors

Why become a Fuji Electric distributor?

By becoming a Fuji Electric partner, you will have the opportunity to increase your income and project an image of quality and reliability in the instrumentation, gas analysis and radiation monitoringsectors..

Several distributors are already working with Fuji Electric worldwide.

Like us, are you passionate about bringing your made-to-measure expertise and guaranteeing efficient service for your customers? If so, join our distributor network today.

How can I become a Fuji Electric distributor?

You share our motivation to promote your expertise in measurement and ensure quality service to your customers? Contact us to join our distribution network in your country or region.

The Fuji Electric France team

How many people work at Fuji Electric France?

With a team of over 140 dedicated professionals, Fuji Electric France is dedicated to providing superior service and exceptional support to its customers, while promoting responsible and sustainable business.

With an EGAPRO 2023 score of 83 out of 100, Fuji Electric France is committed to promoting gender equality, diversity and equal opportunities.

How much does it cost to apply for a job at Fuji Electric France?

Fuji Electric, a company in constant growth and innovation, is constantly on the lookout for new and diverse talent to join its team.

Whether you're an expert in your field, just starting out in your career or a student, we invite you to send us your unsolicited application!

You can also find all our job offers in the "Careers" section. Recruitment"section of our website.