After Sales Service and repair

After Sales Service and repair

A skilled after-sales support team for qualified personal support and reactivity

How to get support for my device, get a spare parts or ask for on-site maintenance ?

Offsite repairs, service center and spare parts storage for Europe are located in our manufacturing plant at Clermont-Ferrand (France)
Our service team is at your service for devices commissioning, on-site calibration, maintenance.
Our technicians can make the diagnosis and give you the solutions for measurement, control, monitoring, automation and process optimisation.

Contact our free hotline +33 (0)4 73 98 26 98 to reach our specialist and solve your problems
(Monday to Friday - 8 am to 5h30 pm GMT+1)

Fill out the online contact form to get support or ask for service
We will answer you within 48h.

Where can I download the documentation and software for my device ?

We are offering you full download access to all documentations, manuals, sofwares and tools to get the best of your instruments.
You simply have to register on-time for free. 
It will help contacting you if you need support and informing about products update.
Download the documentation and software